PRIVACY POLICY

First Class Rental Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit our website, make a reservation, or rent a vehicle or equipment from us. By using our services, you consent to the practices described in this policy.

We may collect the following types of personal information:

• • Contact details such as your name, email address, phone number, and mailing address.
• • Driver's license information and other identification required to process a rental.
• • Payment information, including credit or debit card details, processed through secure payment providers.
• • Reservation and rental history, including dates, vehicle selections, and rental preferences.
• • Website usage data, such as IP address, browser type, pages visited, and device information.

We use the information we collect to:

• • Process and manage your reservations, rentals, and payments.
• • Verify your identity and driver eligibility.
• • Communicate with you about your rental, including confirmations and updates.
• • Respond to your inquiries and provide customer support.
• • Maintain records for billing, accounting, and legal compliance.
• • Improve our website, services, and customer experience.
• • Send promotional communications, where you have consented to receive them.

We do not sell your personal information. We may share your information with:

• • Service providers who assist with payments, reservations, and vehicle tracking, under appropriate confidentiality obligations.
• • Insurance providers, where necessary to process claims or coverage.
• • Legal authorities or third parties when required by law, court order, or to protect our rights and safety.
• • Business partners involved in fulfilling your rental, only to the extent necessary.

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include secure storage, access controls, and encrypted transmission of sensitive data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. Cookies are small files stored on your device. You can control or disable cookies through your browser settings, though some features of our website may not function properly without them.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we securely delete or anonymize your data.

Depending on your location, you may have the right to:

• • Access the personal information we hold about you.
• • Request correction of inaccurate or incomplete information.
• • Request deletion of your personal information, subject to legal requirements.
• • Opt out of receiving promotional communications at any time.
• • Withdraw consent to certain data processing activities.

To exercise any of these rights, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not intended for individuals under [Minimum Age]. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: